Returns & Privacy Policy of Everything Computers

RETURNS AND REFUNDS

Within 30 days of purchase, refunds are available in the form of your original payment.
If you paid by cash you may be given a check in lieu of cash.
Computers, monitors, notebook computers, netbooks and projectors may be returned within 15 days of purchase.

A 15% restocking fee will be charged on opened desktops PCs, notebook computers, netbooks, and projectors.
A 35% restocking fee will be charged on special order products.
These fees apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law.

A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "like new" condition).
This fee is an additional 10% on top of the original restocking fee if it applies.
Any merchandise missing the original Universal Product Code (UPC) cannot be returned.
If the item is damaged or defective, you may exchange for same product only at management's discretion and approval.

Please remove all personal data from any returned products.
Everything Computers is not responsible for any personal data left on or in any returned items.
This includes any CDs, DVDs and or other hardware.

The following items CAN NOT be returned:

Labor and/or installation services.
Opened computer software and video games.
Gift cards and/or gift certificates.
Items that have physical damage, have been altered or abused.
If the original item is opened and is damaged or defective, you may exchange for the identical product only.
No refund will be offered.

All warranty claims are to be completed directly by the purchaser by contacting the original equipment manufacture.
Everything Computers staff will do its best to assist you in this process however 30 days after the original date of purchase.
Everything Computers cannot be held liable for any warranty, as all warranties are given by the OEM.
Under no circumstance does the warranty over-ride any return policy.

At this time Everything Computers does not offer technical support over the phone.
All support must be provided in store or onsite.
Technical support for any products purchased from Everything Computers will be offered only by the original equipment manufacture.
Everything Computers staff will provide you with the contact information for the manufacture.